Frequently Asked Questions

Provider tickets are for senior living provider groups, owners and operators. Vendor tickets are for finance, technology, consulting and other roles that do not directly own and/or operate a senior living community.

The Sales & Marketing Conference will be held on March 4-6 at JW Marriott Orlando Bonnet Creek Resort & Spa, 14900 Chelonia Pkwy, Orlando, FL 32821.

Our hotel room block at JW Marriott Orlando Bonnet Creek Resort & Spa is now SOLD OUT. 

• Cancellations received more than 45 days prior to the event start date are eligible for a full refund, minus a $25.00 administrative fee.

• Cancellations received less than 45 days prior to the event start date are non-refundable.

• No refunds will be issued for no-shows or for tickets not used.

• Substitutions may be permitted prior to the event at no additional cost. Please email events@wtwhmedia.com for more information.

• In the event that WTWH must cancel or reschedule an event, registered attendees will be offered a full refund or credit toward a future WTWH event, at WTWH’s discretion.

A ticket to Sales & Marketing Conference includes access to all sessions, as well as one reception, one lunch, and breakfast and refreshments on both days of the event.

Please contact events@wtwhmedia.com with any dietary restrictions. Please note, we are unable to accommodate diet restrictions within 30-days of the event.

Email us at events@wtwhmedia.com

Click HERE to see all upcoming SHN Events.

There are options for sponsor exhibit space. Please click HERE to request information on sponsorship opportunities.

If your organization owns or invests in a provider or providers in this space, your firm is classified as a private equity investor. If you wish to get the provider pricing, you would need to use that organization’s email system/domain to register for the ticket to qualify as a provider. No exceptions.